Atelier Milanese Japan's products can be purchased at the official website's online shop.

Only engagement rings and wedding rings can be engraved.

Only characters and symbols specified by Atelier Milanese Japan can be entered.

At Atelier Milanese Japan, we handle only the highest quality D/VVS Ideal cut diamonds, so please choose your preferred carat weight.

These diamonds have the same components as natural diamonds and are created in a laboratory environment where only the conditions for diamond formation are controlled. Since there is no need to mine them from the earth, they place less burden on the environment and are recognized as genuine diamonds that also contribute to world peace.

It is because it has high clarity, contains no ultrafine inclusions, has no distortion in the crystal and is in an octahedral shape, has no gray or brown hues that cause cloudiness, and does not have strong fluorescence.

It is possible with all products.

We do not have special cases for proposals, but we offer Atelier Milanese Japan cases and ribbons.

For size adjustments within one month of purchase, a reduction by one size is free of charge. Increasing the size will incur a fee.
For other aftercare services, please see the Aftercare Service Page.

Customers who wish to receive after-sales service, please contact us in advance. At that time, we will inform you of our main office or branch workshop.

Cleaning and inspection are always available free of charge.

This is one of the aftercare services where the surface of the ring is polished to remove minor scratches and restore a shine like new.

Please contact us in advance and send it to the address we will provide at that time. We will give you an estimate, and if you agree, we will begin the repair.

We sincerely apologize, but we do not carry out renovations using items you already have.

We sincerely apologize, but this service is only available for products from Atelier Milanese Japan, and we do not accept size alterations or repairs for items from other stores.

All Atelier Milanese Japan products come with free shipping nationwide.

It usually takes three weeks to one month. Depending on the level of congestion, the delivery time may vary.

If you wish to definitely receive it by your desired date, we kindly ask you to confirm in advance.

Since all products are made individually for each customer, returns and exchanges are generally not possible. Although we conduct thorough inspections, if there is a defect in the product, we sincerely apologize for the inconvenience, but please contact Atelier Milanese Japan and return the product. We will respond by repairing or remaking it. Regarding shipping costs, if the product has a defect, we will bear the expense.