Privacy Policy

Atelier Milanese Japan Co., Ltd. (hereinafter referred to as the "Company") has established a privacy policy (hereinafter referred to as the "Policy") regarding the handling of customer personal information in the services provided on this website (hereinafter referred to as the "Service") as follows:

"Personal Information" refers to "personal information" as used in the Personal Information Protection Act, and refers to information that can identify a specific individual by using the name, date of birth, address, telephone number, email address, occupation, workplace, etc., other descriptions, etc. contained in the information regarding a surviving individual, as well as information (personal identification information) that can identify a specific individual from the information alone, such as the appearance, fingerprints, and voiceprints, and the insurer number of a health insurance card.

When you register for use, we may ask you for personal information such as your name, date of birth, address, phone number, email address, bank account number, credit card number, and driver's license number. In addition, transaction records and payment information, including customer personal information made between you and your partner, may be collected from our partners (including information providers, advertisers, advertising destinations, etc.), etc.).

In compliance with the Act on the Protection of Personal Information, we will use our personal information to ship products, to inform and propose the following businesses we carry out, to conclude and fulfill contracts, to implement after-sales services, to contact and communicate with customers, to request payments, to develop new products and services, and to provide information that we believe will be beneficial to customers. If we obtain personal information about customers, etc., we will clearly state the purpose of use each time, unless there is a reason for such a reason that the purpose of use is deemed clear based on the acquisition situation.

The purposes for which we collect and use personal information are as follows:

(1)To provide and operate our services

(2) This is an essential task for carrying out the transactions that customers have applied to.

(3) To respond to customer inquiries and requests for information (including identification verification)

(4)To receive opinions and feedback from customers

(5)For maintenance, important notices, etc., please contact us as necessary.

(6) For market research and development of new products and services.

(7)To provide information and information on products, services, campaigns, new products, surveys, and various events for the services you are using, as well as information on the results.

(8)For distribution services using social networking services such as emails and LINE, and for advertising and sending announcements for publications, etc.

(9) To identify users who have violated the Terms of Use or who are attempting to use the Services for fraudulent or unfair purposes and to refuse to use them

(10) To allow customers to view, change, delete their registered information, and view their usage status

(11)Other matters related to and related to our business

Things to keep in a state that the individual can know about personal information

The following matters regarding the personal information we hold:

Name of personal information handling company: Atelier Milanese Co., Ltd.

Purpose of use of personal information held: Same as above "Matters relating to the publication of the purpose of collection and use of personal information"

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Inquiry email: info@ateliermilanese

The Company shall change the purpose of using personal information only if the purpose of use is reasonably recognized as being related to the previous change.

If the purpose of use is changed, the customer will be notified or published on this website of the changed purpose using the method specified by our company.

The Company will not provide the personal information it has received to third parties except in cases where the following applies:

(1)If you have given us your consent in advance from the customer

(2) If outsourced to the extent necessary to achieve the purpose of use

(3) If you are requested to provide the product based on laws and regulations

(4) When it is necessary to protect a person's life, body or property, and it is difficult to obtain the customer's consent.

(5) When it is particularly necessary to improve public health or promote healthy child development, and it is difficult to obtain customer consent.

(6) In cases where cooperation is necessary for the national government or local government to carry out affairs stipulated by law, and there is a risk that obtaining the customer's consent will hinder the execution of the affairs.

In order to smoothly carry out the work of providing products and services to customers, the Company may outsource the work to a contractor and provide part of the personal information to the contractor to the extent necessary to the contractor. In such cases, the Company will carry out appropriate management and supervision in accordance with the Personal Information Protection Act and the guidelines so that the contractor handles personal information appropriately, such as by entering into a handling contract with the contractor.

In order to prevent leakage, loss, damage, etc. of personal information, we have established a personal information protection manager, strive to ensure adequate safety protection, and we will properly manage the personal information we have received to ensure that personal information is accurate and up-to-date.

The Company shall determine the disclosure, inquiry, modification or deletion of personal information provided by our customers to the Company as follows:

If a customer requests that the individual be stored in the company of the company identifying it, the company will disclose the personal information held without delay.

However, if any of the following applies, all or part of the information may not be disclosed. If we decide not to disclose it, we will notify you with a reason.

(1) If disclosure may result in harming the life, body, property or other rights and interests of the person or a third party

(2)If disclosure could significantly hinder the implementation of our business

(3)If the subject of disclosure is not applicable to personal information held by the person being requested.

(4) If it is not possible to confirm that the application is from the individual

(5) If the right to be delegate cannot be confirmed when applying by an agent

(6) If there is a defect in the specified application procedure

(7) If this is a violation of other laws and regulations

If the customer requests that the content of the personal information held by the person identified is not true (hereinafter referred to as "correction, etc.") be corrected by the customer for the reason that the personal information held by the person being identified is not true, the Company will conduct necessary investigations without delay within the scope necessary to achieve the purpose of use, and will notify the individual of this information on such content, unless special procedures are stipulated in other laws and regulations regarding the correction of the content, etc., and will notify the individual of this information.

If the customer requests that the personal information retained by the person identified is being handled beyond the scope of the intended purpose of use, or that it was obtained by false or other fraudulent means, the Company will conduct any necessary investigation without delay, and based on the results, it will suspend the use of the personal information held by the individual, and notify the individual of this information. However, if there is a large amount of money to suspend the use of the personal information held, etc., or if it is difficult to suspend the use, and if it is possible to take measures that are necessary to protect the rights and interests of the individual, such as the personal information, such as the personal information, will be taken.

If you wish to request disclosure, please enclose the necessary documents set forth in (2) to (3) below, and send them by mail to the address in (1).

Please note that we cannot accept requests for inquiries by visiting our company directly, such as by using methods other than by mail.

(1) [Send address] As stated in [Contact information] in the above "Management of Personal Information" section

(2) Documents for identity verification

A copy of one of your driver's license, health insurance card or passport (all require a part that contains the person's name and address)

(3) Documents required for requests by an agent

If the person making the request is the person's legal guardian or a minor guardian, if he is an assistant, a guardian, an adult guardian under the statutory guardianship system, or a voluntary guardian under the voluntary guardianship system (hereinafter referred to as a "legal agent"), or if he is a representative delegated by the individual, please send the following documents in addition to the identity verification document in (2).

① In the case of a legal representative

a) Documents to confirm that you have legal representation

Parent: 1 copy of the family register or a copy of the insurance card filled in with a dependent

Guardian of a minor: 1 copy of the family register of the person

Assistant, guardian, adult guardian or voluntary guardian: Certificate of guardianship registration (issued by Legal Affairs Bureau) 1 letter

a) 1. Identification documents for the legal representative's own identity (same as (2))

② In the case of a delegated agent

A: Power of Attorney

a) The person's seal certificate (issued within three months) 1

c) 1 document for the agent's own identity verification (same as (2))

(4) How to respond to your request We will respond in writing to the address of the person in question listed in the invoice.

(5) Action if there are defects in documents, etc. In the following cases, we will inform you that it is necessary to resubmit or add documents, etc. from our company. Please note that if the items specified by our company (such as resubmission of documents) are not made within two weeks of contacting us (including cases where we do not reach our company), we will respond as if no requests were made.

a) If there are any defects such as not filling out necessary information in the application form

(a) If the identity verification documents are not enclosed or there are any defects

C. If some or all of the documents in (3) are not enclosed or there are defects

Our shopping carts are encrypted using "SSL" as a security measure for personal information and credit cards, so that customers can use them safely. When entering and transmitting data in your shopping cart, all communication between your web browser and the server is encrypted using SSL encrypted communication, so the content you fill out will be transmitted securely.

Our website (hereinafter referred to as the Service Site) uses cookies to provide services that are more suitable for you. The use of cookies is intended to analyze the usage of this service site, optimize announcements (advertising), and link to social media.

We may obtain attribute information that cannot be identified by individuals such as age, gender, occupation, and area of ​​residence, device information, user location and behavior history on this service site (URL accessed, content, order of reference, etc.), and location information when using a smartphone, etc. (only based on user consent and application).

This service site uses behavioral targeting advertising services to deliver appropriate advertisements to users. Therefore, our company may provide information obtained through cookies, etc., based on commissioning to a third party that will outsource the distribution of advertisements.

The contents of this policy may be changed without notice to the customer, except for laws and regulations and other matters stipulated otherwise in this policy.

Except as otherwise specified by the Company, the revised privacy policy shall take effect from the time it is posted on this website.

For inquiries regarding this policy, please contact the following counter.

[Privacy Policy]